Privacy Policy

Last updated: October 2026

Soz is a couples app. This policy explains what we collect, how we use it, and who receives it.

Information We Collect

How We Use It

We use this information to run Soz: to connect you with your partner, store and deliver your content, send notifications, unlock Premium, fix crashes, and keep the app secure. We don't sell your information or use it for advertising.

Who Receives It

Encryption

Chat and media are encrypted in transit and at rest. The encryption keys are held on our servers, so Soz is not end-to-end encrypted.

Retention and Deletion

We keep your information while your account exists. If you switch phones, the bond and its content move to the new phone only after your partner approves. Ending a bond, or deleting your account, removes the shared chat, media, and related content for both partners from our servers, and from both phones when each phone next connects. Copies in backups are removed on a set schedule. Call and crash data are kept only as long as needed for the purposes described above.

To delete your account, go to Settings → Delete My Account & Data in the app, or see the deletion steps below.

Your Choices

You can edit your profile, save media you receive, withdraw permissions in your device settings, and delete your account at any time. You can report or block your partner in Settings → Report or block partner. Blocking ends your bond and removes shared content, as described above.

Premium

Premium belongs to the account that bought it. While you are bonded, both partners can use Premium features, so the app checks whether your account or your partner's account has Premium.

Children

Soz is for people aged 18 and over. We don't knowingly collect information from anyone under 18.

Changes

We update this policy and change the date above.

Contact

sozcoupleapp@gmail.com


Terms of Service

Last updated: October 2026

Eligibility

You must be 18 or older to use Soz.

Your Account and Bond

Each account can be bonded to one partner at a time. Keep your Love PIN private. You are responsible for activity on your account.

If you reinstall Soz, reconnecting with your Love PIN restores your bond right away, but your chat and media stay locked on that device until your partner approves. If you switch to a new phone, the bond moves to the new phone only after your partner approves the request. If your partner denies it, nothing moves. If there is no approval within 7 days of switching, your partner can end the bond.

Acceptable Use

Don't harass, threaten, or abuse anyone. Don't upload content you don't have the right to share, share someone's content without their consent, or try to access, disrupt, or misuse the service. To report abuse, use Settings → Report or block partner, or email sozcoupleapp@gmail.com. We review reports and may remove content or end accounts. Blocking ends your bond and stops you from bonding again with that account.

Your Content

You own your content. You give us permission to store and deliver it to you and your bonded partner, as needed to run Soz.

Premium and Purchases

Premium is sold through Google Play and is subject to Google Play's terms. Subscriptions renew automatically. You can cancel at any time in Google Play. Cancellation takes effect at the end of the current billing period, so you aren't charged for the next period. Refunds follow Google Play's refund policy.

Premium belongs to the account that purchased it. While you are bonded, both partners can use Premium features. If you break up, Premium stays with the purchasing account and is no longer available to your former partner. If you bond with a new partner, Premium is available to both of you for the rest of the paid period.

Ending Your Bond and Account

Ending a bond, a forced breakup, or deleting your account removes the shared chat, media, and related content for both partners, as described in our Privacy Policy. You can delete your account in Settings → Delete My Account & Data.

Termination

We may suspend or end your access if you break these Terms.

Disclaimers and Liability

Soz is provided "as is." To the extent the law allows, we are not liable for indirect or consequential losses. Nothing in these Terms limits rights you have under consumer-protection law.

Governing Law

These Terms are governed by the laws of India. Disputes are subject to the courts located in India, except where local consumer-protection law gives you the right to bring a claim where you live.

Changes and Contact

We update these Terms and change the date above. Contact: sozcoupleapp@gmail.com


Delete your account

In the app: open Soz, go to Settings, then choose Delete My Account & Data. This removes your profile and personal data, ends your current bond, and removes the shared chat and media for both partners.

Without the app: if you no longer have Soz installed, email sozcoupleapp@gmail.com with the subject line "Delete My Account" and the email you used with Soz. We process requests within 7 business days.